Privacy policy

  privacy policy

 

Terms of Use

Terms of Sale

Cookies Policy

Promotions Terms

 

This policy sets out the basis on which personal information about you may be collected and used when you use (whether to just browse or to make a purchase) the following website www.nostee.com  and on our mobile with us on Nostee official Facebook, Instagram, Twitter and YouTube accounts (“Social Media”), and purchase Nostee items (“Items”) from the Site.  By using the Sites, registering a Nostee Account, interacting with us on Social Media you are accepting and consenting to the terms of this policy.

We reserve the right to amend this Privacy Policy from time to time. This Privacy Policy was most recently updated on 31st  March 2019.

Did you know you have rights about the information we collect hold and use about you? The below will help to guide you about the rights that you have but first we thought it might be helpful to explain a little bit about the way the we collect data about you, where you can find specific information about the information we collect about you and why we’re collecting it.

 

Introduction

  We are committed to safeguarding the privacy of Nostee visitors and service users.

 This policy applies where we are acting as a data controller with respect to the personal data of Nostee visitors & service users; in other words, where we determine the purposes and means of the processing of that personal data.

 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can unsubscribe from our emails and contact us at info@nostee.com to manage your personal data.

 In this policy, “we”, “us” and “our” refer to Nostee

We collect information when you use our sites and at other points in your interactions with us. We collect it in different ways but at each point of collection we will notify you – look out for the pop up boxes and banners on the site – these will give you a quick summary of what we’re collecting and why. You will have the option of clicking through to get more detailed information (see section “Information Provision” below to find out what information you’ll get but you can always ask any questions by contacting at us using contact details below). 

what are my rights?

Information provision

You have the right to be given the following information each time we collect information from you: (a) our identity and contact details; (b) what we’re going to use your information for and the legal basis for processing; (c) whether you are obligated to provide the information and the consequences of failure to provide it; (d) who we will share your information with; (e) whether your information will go outside the European Economic Area and if it does what we’re doing to protect it; (f) how long we’re keeping your data for; (g) your rights in respect of our use of your data (see below); (h) if we’re collecting data with your explicit consent, the fact you have the right to withdraw consent at any time; (i) that you can contact the Information Commissioners Office (www. ico.org.uk) or your local supervisory authority for data protection matters if you have a complaint about our use of your information; and (j) if we make any automated decisions about you, the logic involved and the significance and envisaged consequences for you.

Access

You have the right to ask us the following about our use of your information: (a) the purpose of our use; (b) what type of information is used; © who we share your information with; (d) how long we keep your information; (e) what rights you have in relation the information we hold; (f) whether you have a right to lodge a complaint with the Information Commissioner’s Office or other supervisory authority; (g) if we have collected your information from another person, who that person is; (h) whether we make any decisions about you automatically (g) whether your information goes outside the European Economic Area. You can also ask us for a copy of the data we have.

Rectification

You can ask us to correct any details you think we have which are incorrect

Erasure

You can ask us to delete information about you if any of the following apply: (a) it is no longer required by us for the purpose for which we collected it from you; (b) if we collected it with your explicit consent, when you withdraw that consent; (c) if you have grounds to object to us using it (see below) and we do not have any overriding legitimate grounds for using it; (d) if we have unlawfully used your information; (e) if you need us to delete it so that you can comply with a legal obligation. Please note that we may need to keep certain information to comply with our legal obligation or for claims purposes.

Restriction

You can ask us to stop using your information if any of the following apply, (a) you don’t think we have the correct details for you; (b) our use is unlawful and you do not want us to delete your information; © when you object to processing (see below); (d) we no longer require the information for the purpose for which we collected it; (e) where we collected the information with your explicit consent (f) if you object to our use (see below) and we do do not have any overriding legitimate grounds for using it; (g) if you need us to delete it so that you can comply with a legal obligation. Please not when you make a request we can still store your information and use it for claims purposes or if it is necessary to protect another person.

Portability

You have the right to ask us to send your information to you or another person where we originally collected your information with your explicit consent. We must provide this in a structured, commonly used and machine-readable format. Please note this does not include information which we have inferred or derived, for example, information we have collected about you to understand your shopping habits with Missguided in order to give you a good customer experience.

Objection

You have the right to ask us to stop using your information where we have told you the legal purpose for which we are processing your information is for “legitimate interests” (see above) and you have grounds relating to your personal situation which requires us to stop using your information or where we have collected your information for direct marketing and you want us to stop using it for direct marketing purposes.

Automated Decision Making

You have the right to object to automated decision-making based on your personal data, and to request human intervention in any such decision.

 

children

The Sites are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under 13 do not use the Sites or provide any information about yourself including without limitation your name, address, email address or any screen name or user name you may use. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe that we may have any information from or about a child under 13, please contact us at the address below.

 

social media

By interacting with us on the Social Media (including without limitation joining our official Nostee group/page or following us on the Social Media, “liking”, “retweeting”, writing a comment in relation to a page on the Social Media) (“Interacting” or “Interaction” (as applicable)) you agree to our interaction with you on the Social Media and the processing of your information accessed on the Social Media in accordance with that Social Media platforms terms of use and privacy policy. The information about you that may be collected when you Interact with us on the Social Media may include without limitation your name, your user profile, your age, your preferences, choices and viewpoints with regards to the topic or subject matter of the relevant Social Media page, your photos and other images and your videos. Your Interaction with us on the Social Media may also involve you submitting a photo or video of you (“Your Image”) to us. We will only use Your Image or other personal information outside of the terms of use or privacy policy of the Social Media platform if you consent to us doing. 

Please let us know if at any time you wish us to stop interacting with you on the Social Media or using any of your information on the Social Media by contacting us at the details set out below. By Interacting with us (whether on the Sites, Social Media or otherwise) you grant to Nostee a perpetual, worldwide, royalty-free license to use Your Image and Contributions for the purposes of promoting, advertising and endorsing Nostee and Nostee’s goods and services, including without limitation for the purposes of your participation in any promotional activity for the same, and in any media including without limitation television, Social Media, on our Sites, in print and outdoor advertising materials. We may want to use Your Image and Contributions for additional purposes which will be detailed when we collect Your Image and/or in any promotional terms and conditions which will be featured on our Promotions Terms page.

 

how do i exercise these rights?

If you want to exercise any of these rights please contact our customer care team at info@nostee.com . 

 

how we use your personal data?

In this Section we have set out:

(a)    the general categories of personal data that we may process;

(b)    in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(c)     the purposes for which we may process personal data; and

(d)    the legal bases of the processing.

 We may process data about your use of our website and services. (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and services.

We may process your account data (“account data“).The account data mayinclude your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process your information included in your personal profile on our website (“profile data“). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at you request, to enter into such a contract.

We may process your personal data that are provided in the course of the use of our services (“service data“). The service data may include Facebook pixel tracking. The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process information that you post for publication on our website or through our services (“publication data“). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.

We may process information relating to our customer relationships, including customer contact information (“customer relationship data“). The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent OR our legitimate interests, namely the proper management of our customer relationships.

We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data“). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

We may process identify general category of data. This data may include list specific items of data. The source of this data is identify source. This data may be processed for specify purposes. The legal basis for this processing is consent OR our legitimate interests, namely specify legitimate interests OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Please do not supply any other person’s personal data to us, unless we prompt you to do so.

 

providing your personal data to others

We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy. 

We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

We may disclose specify personal data category or categories to our suppliers or subcontractors insofar as reasonably necessary for specify purposes.

Financial transactions relating to our website and services are OR may be handled by our payment services providers, identify PSPs. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at http://clickbank.com.

We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.

In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

 

international transfers of your personal data

In this Section, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

We and our other group companies have offices and facilities in specify countries. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained from source OR the use of binding corporate rules, a copy of which you can obtain from source OR specify appropriate safeguards and means to obtain a copy.

The hosting facilities for our website are situated in specify countries. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which you can obtain from source OR specify appropriate safeguards and means to obtain a copy.

Specify category or categories of supplier or subcontractor is OR are situated in specify countries. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained from source OR specify appropriate safeguards and means to obtain a copy.

You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

Our address

Nostee 

Somborska 10

Novi Sad 

Serbia

 

You can contact us

Write to us:

 

(a)    using our website contact form; 

or

(b)    by email, using the email address published on our website from time to time.

additional list items

Data protection officer

Our data protection officer’s contact details are info@nostee.com